Dear Customers,
Our community is very important to us, and the safety and well being of our customers and staff always comes first. In the rapidly evolving situation surrounding COVID-19, we want to assure you that we are taking all necessary safety precautions and have implemented various measures to minimize the risk to our employees and customers.
Safety and Hygiene
In line with the advice from the World Health Organization and local authority guidelines, we’ve strengthened health and hygiene measures in our distribution center. We have implemented a social distancing plan for all teams operating in our distribution centers to limit the potential spread of this virus. As of today, our fulfillment and shipping partners have seen no interruptions of service, however we ask for your patience and understanding should you experience any delays with shipments.
Service Level
During this time, we are offering extended our online return period to 14 days.
Should you require any assistance while visiting our site, our Ha3xun Client Services team will be happy to assist you. Kindly contact us directly by
email here or by our Contact Page.
Please be reassured that we are monitoring the health and safety of all our employees very closely and make their wellbeing our top priority. We thank you for continuing to shop with us, and encourage you to take this time to reset, recharge and reconnect with those around you (and virtually!) during this challenging time.